• Do you offer free estimates?

    Yes, we provide free in-person estimates for residential junk removal services. This allows us to assess your needs and provide accurate pricing before starting any work.

  • Can you disconnect hot tub utilities?

    Yes, our hot tub removal service includes utility disconnection as part of the complete process. We also handle assessment, dismantling, debris removal, and eco-friendly disposal with a safety-focused approach.

  • Do you serve Atlanta area?

    Yes, we serve Atlanta, Marietta, Alpharetta, Roswell, Kennesaw, and Smyrna. Our junk removal services cover these Metro Atlanta locations for residential and commercial properties.

  • Can you remove appliances safely?

    Yes, we provide professional appliance removal including safe disconnection of refrigerators, washers, dryers, and other large appliances. We follow responsible recycling practices for proper disposal.

  • Do you offer same-day service?

    Yes, we offer same-day options for furniture removal services. We provide secure removal of sofas, mattresses, and all furniture types with safe handling of heavy items.

  • Can you demolish playsets?

    Yes, we provide professional playset demolition and removal services. This includes site assessment, careful dismantling, efficient debris removal, and property protection throughout the process.

  • Do you handle commercial cleanouts?

    Yes, we provide commercial junk removal services for businesses including office cleanouts, construction debris, and bulk item removal. We offer flexible scheduling to accommodate business needs.

  • Are your recycling facilities certified?

    Yes, our eco-friendly recycling pickup services use certified recycling facilities. We ensure proper sorting, environmental compliance, and responsible disposal of appliances and electronics.

  • Can you clean apartment trash pads?

    Yes, we provide fast and reliable trash pad cleanouts for apartment complexes and commercial properties. Services include bulk trash removal, debris clearing, and final walkthrough.

  • How does Scott’s Junk Service charge?

    We are a volume based company. Customers are charged by amount of spcae taken up on the truck.

  • Should I tip the crew?

    Tips are not expected or obligated when using our services, however we know our team would appreciate it. If the crew does an exceptional job you are free to tip as you see fit. 

  • What methods of payment are accepted?

    We accept card, cash, check, and tap to pay. 

  • What items does Scott’s junk service not accept?

    We take any and everything except chemicals and pesticides.

  • Does Scott’s Junk Service take paint?

    Yes, we do! We dispose of paint with our local recycling centers. 

  • What does Scott’s Junk Service do with the junk they remove?

    We do our best to keep items out of landfills, our goal is to be as environmentally responsible as possible by donating, recyclying, and refurbishing the items we remove.


  • How can I change or cancel my appointment?

    You can change or cancel your appointment through the confirmation email you recived when you booked!

  • Can you remove my junk if I’m not onsite?

    Totally! With prior permissions we can remove your items even if you are off site.

  • Are you licensed and insured?

    Yes!

  • How does hot tub removal work when utilities are still connected?

    The service includes utility disconnection before dismantling begins. Electrical and plumbing lines are safely capped or disconnected, then the tub is disassembled into manageable sections for removal. This prevents damage to your property's utility systems and ensures safe handling of heavy components.

  • What happens to appliances after they're removed — do they get recycled?

    Refrigerators, washers, dryers, and kitchen appliances are taken to certified recycling facilities rather than landfills. Refrigerant is recovered from cooling units, metals are separated for reprocessing, and components are disposed of following environmental guidelines. This keeps hazardous materials out of waste streams.

  • Can you remove sectional furniture or does it need to be taken apart first?

    Sectional furniture is removed as-is without requiring disassembly by the homeowner. Crews maneuver large pieces through doorways and hallways, and disassemble sections only when necessary to prevent wall or floor damage during removal.

  • What's included in a basement cleanout versus just hauling away a few items?

    Basement cleanouts clear the entire space — removing old furniture, stored boxes, appliances, construction debris, and accumulated clutter in one visit. Single-item removal targets specific pieces like a couch or fridge. Cleanouts handle volume and sorting, while item removal is faster and priced per piece.

  • How do property management cleanouts work when tenants leave stuff behind?

    Crews remove all tenant-abandoned items including furniture, appliances, trash, and personal belongings left after move-out. This prepares rental units for turnover quickly so new tenants can move in without delay. Everything is cleared in one trip to minimize vacancy time.

  • Do you handle electronic waste disposal for office cleanouts?

    Office cleanouts include removal of computers, monitors, printers, and other electronic equipment, which are transported to certified e-waste facilities. This ensures hard drives and electronics don't end up in landfills and meets data security disposal standards for businesses.

  • What does playset demolition involve if it's anchored in concrete?

    Crews assess anchoring methods during the site visit, then dismantle structures section by section. Concrete footings are removed or cut flush with the ground depending on your preference. All wood, metal hardware, and debris are cleared, leaving the yard level and ready for new use.

  • Is same-day junk removal available in Smyrna and Metro Atlanta?

    Same-day service is offered for furniture removal and urgent cleanouts when scheduling allows. Availability depends on route density and call volume that day. Morning requests have the highest likelihood of same-day completion, especially for single-item pickups.

  • Does yard debris removal cover fallen branches and leaf piles after storms?

    Fallen branches, leaf piles, and storm debris are cleared from yards and hauled away. This includes limbs too large for curbside pickup and bulk organic waste. Crews load everything on-site, so you don't need to drag debris to the curb or rent a dumpster.

  • What's the difference between trash pad cleanout and regular junk removal?

    Trash pad cleanouts target communal waste areas at apartment complexes and commercial properties, removing bulk items tenants leave near dumpsters. Regular junk removal handles residential or interior items. Pad cleanouts often involve larger volumes and recurring service to keep shared areas accessible.